Terms of Service

Acceptance of Terms

By visiting, browsing, purchasing from, or otherwise using Homora, you agree to these Terms of Service and all policies referenced on the website. These terms apply to every user of the site, including visitors, customers, merchants, content contributors, and anyone who interacts with Homora services.

If you do not agree to all terms, you may not access the website, use the services, or purchase products from Homora.

Eligibility and Account Use

You must be at least the age of majority in your state or region of residence, or have permission from a parent or legal guardian, to use this website or make a purchase. You agree to provide accurate, complete, and current information when placing an order or communicating with Homora.

• You may not use the website for illegal, fraudulent, harmful, or abusive activity.
• You may not interfere with website security, website performance, or normal customer use.
• You are responsible for keeping any account details, login credentials, and customer information secure.

Products and Descriptions

Homora works to present product information, images, colors, materials, measurements, features, and availability as accurately as reasonably possible. However, product colors may vary based on screen settings, lighting conditions, photography, and natural material variation.

Product dimensions, finishes, textures, and care notes are provided for guidance. Customers should review product details carefully before purchase, especially for furniture, rugs, lighting, textiles, mirrors, storage pieces, and decorative accents.

Pricing and Promotions

Prices, product availability, discounts, and promotional offers may change without notice. Homora reserves the right to correct pricing errors, product information errors, typographical mistakes, and availability issues at any time.

• Email subscribers may receive an automatic 15% sitewide discount after successful subscription when the offer is active.
• Selected promotional products may receive an automatic 20% discount when the promotion is active and eligible.
• Promotions may not be combined unless clearly stated on the website.
• Discounts, offers, and product availability may be modified, limited, or discontinued at any time.

Orders and Payment

When you place an order, you agree that all billing, shipping, contact, and payment information is accurate and complete. Order confirmation does not guarantee acceptance if there is an issue with payment, stock, address validation, product availability, pricing, or suspected unauthorized activity.

Homora may refuse, cancel, limit, or review any order when necessary, including orders that appear inaccurate, suspicious, duplicated, unusually large, or inconsistent with normal personal-use purchasing.

• Payment must be authorized before an order can be processed.
• Incorrect shipping details may delay delivery or make successful delivery impossible.
• Customers should review the order confirmation carefully and request assistance promptly if any detail appears incorrect.

Shipping and Delivery

Homora offers free shipping on all products. Standard delivery is typically 3-5 business days after the order has been processed and shipped. Delivery estimates are provided for convenience and may vary due to product handling, carrier operations, destination, weather, address accuracy, or other conditions outside Homora control.

Customers are responsible for providing a complete and deliverable shipping address. If an order is delayed, returned, refused, marked delivered, or affected by address issues, Homora will review the available information and provide reasonable support based on the situation.

Returns and Exchanges

Eligible items may be returned or exchanged within 30 days according to Homora return and exchange guidelines. Customers should request return or exchange assistance before sending any item back, so the request can be reviewed and the correct instructions can be provided.

• Returned items should be unused, clean, undamaged, and in suitable return condition unless the issue is related to damage or an approved claim.
• Customers should keep packaging, labels, and order documentation until the order is fully reviewed.
• Some items may be excluded from return eligibility based on condition, use, product type, hygiene, final sale status, or other clearly stated restrictions.

Website Content

All Homora website content, including text, photographs, graphics, product presentations, page layouts, icons, design elements, branding, and visual style, is owned by Homora or used with appropriate rights. You may not copy, reproduce, modify, publish, sell, distribute, or exploit website content without written permission.

You may use the website for personal shopping and informational purposes only. Any commercial misuse, automated scraping, unauthorized copying, or brand impersonation is prohibited.

User Conduct

You agree not to misuse the website, attempt unauthorized access, upload harmful code, interfere with transactions, misrepresent your identity, submit false information, or use Homora services in a way that may damage the business, website, customers, or partners.

• You may not use the website to transmit malware, spam, or harmful content.
• You may not attempt to bypass security, payment, fraud review, or service restrictions.
• You may not use Homora content, branding, or product pages to mislead others.

Third-Party Services

Homora may use third-party tools and service providers for website hosting, payment processing, shipping support, analytics, customer service, fraud prevention, and related business operations. These third parties may have their own terms, policies, and practices.

Homora is not responsible for third-party websites, external links, independent policies, or services that are not directly controlled by Homora.

Service Limits

Homora provides the website, products, and services on an available basis. While we aim to provide a dependable shopping experience, we do not guarantee that the website will always be uninterrupted, error-free, secure, or available at all times.

To the maximum extent allowed by applicable law, Homora is not liable for indirect, incidental, special, consequential, or punitive damages arising from website use, product use, delivery delays, unavailable services, or inability to access the website.

Indemnification

You agree to indemnify and hold Homora harmless from claims, damages, losses, liabilities, costs, or expenses that arise from your misuse of the website, violation of these Terms of Service, violation of law, infringement of third-party rights, or submission of inaccurate information.

Governing Terms

These Terms of Service are intended to operate to the fullest extent permitted by applicable law. If any part of these terms is found to be invalid or unenforceable, the remaining sections will continue to apply.

Failure by Homora to enforce any part of these terms does not waive the right to enforce that part or any other part in the future.

Changes to Terms

Homora may update, revise, or replace these Terms of Service at any time by posting an updated version on this page. Continued use of the website after changes are posted means you accept the updated terms.

Customers are encouraged to review this page periodically so they understand the current terms that apply to website use and purchases.